FAQs

How does the Veyre Cap work?

The cap uses light-based technology directed toward the scalp. It is designed for convenient at-home use as part of a consistent scalp-care routine.

How often should I use the Veyre Cap?

For the best experience, follow the usage instructions included with your product. Consistency is important, and individual results can vary.

How long does shipping take?

Orders are generally dispatched within 1–2 business days. International delivery typically takes 7–12 business days after dispatch. Delivery times may vary depending on your location and customs processing.

Will I receive a tracking number?

Yes. Once your order has been dispatched, tracking information will be provided when available so you can follow your shipment.

Is the Veyre Cap comfortable to wear?

The Veyre Cap is designed to be convenient and hands-free, allowing you to use it comfortably at home while going about your routine.

What comes with my order?

Your package includes the Scalvore™ Veyre Cap and the accessories and instructions provided with the selected product version.

Can I use it at home?

Yes. The Veyre Cap is designed specifically for convenient at-home use.

How soon will I see results?

Results vary from person to person. Consistent use is important, but we cannot guarantee specific results or a specific timeframe.

Can I return my order?

Yes. We accept returns in accordance with our Shipping & Returns Policy. Please review the policy before making a purchase for details about eligibility and return requirements.

What if my order arrives damaged?

Please contact our customer support team as soon as possible with your order number and clear photos of the damaged package/product so we can assist you.

Do you ship internationally?

Yes. We offer international shipping to supported destinations.

Is the Veyre Cap suitable for everyone?

The product is intended for general consumer use. If you have concerns about whether light-based scalp-care products are appropriate for you, consult a qualified healthcare professional before use.

Do you guarantee hair-growth results?

No. Individual results can vary, and we do not guarantee specific hair-growth results. The Veyre Cap is intended as a scalp-care product and should not be considered a medical treatment or a substitute for professional medical advice.